Shipping policy
Shipping Policy
Order Processing
At Cayura, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for your order to be processed. Once your order has shipped, you will receive a tracking email with details on how to track your package.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic shipments:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard/Free | 3-8 business days | Free |
| Expedited | 2-5 business days | Calculated at checkout |
| Express | 1-3 business days | Calculated at checkout |
International Shipping
For international orders, please note that delivery times may vary depending on your location. Estimated delivery times for international shipments are 7-21 business days. Additionally, please be aware that you will be responsible for any customs or duties imposed by your country.
Order Tracking
Once your order has shipped, you can track the status of your package using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your order, please don't hesitate to contact us.
Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@cayura.shop. We are always here to help. This Shipping Policy was last updated on May 15, 2026.